The DTM for '5ACPCI_XPNM_00' was not found

Hello,

please try this as it seems your DTM is damaged

  1. deinstall DTM completly from the PC using the “apps” of Windows:
  2. ensure nothing from Hilscher is still installed (check for “DTM” and “hilscher” in the apps)
  3. delete the folder “SYCONNet” from C:\ProgramData
  4. Delete the folder “Hilscher GmbH” from C:\Program Files (x86)
  5. take a look at the Registry (“regedit”) if Hilscher got deleted within “Computer
    HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Hilscher GmbH”
    → “Device Library” and “DTMs” and “GenericSlaveDTM” should be gone
  6. grant the user FULL Admin Rights
  7. Reinstall latest DTM from our homepage
    → This time the registry should contain Device library and DTMs:
  8. If above visible entries are NOT here the installation failed (please note that the amount of “kryptic”
    entries can vary but at least a few must be available)
  9. Start AS and the errors should be gone (probably you have to delete the NetX card and reenter it
    again)